GetTicket

Properties

Name	Type	Description	Notes
body	String		[optional]
bodyText	String		[optional]
id	Number		[optional] [readonly]
incoming	Boolean		[optional]
_private	Boolean		[optional]
userId	Number		[optional]
supportEmail	String		[optional]
source	Number		[optional]
category	Number		[optional]
ticketId	Number		[optional]
toEmails	Object		[optional]
fromEmail	String		[optional]
ccEmails	[Object]		[optional]
bccEmails	[Object]		[optional]
emailFailureCount	Object		[optional]
outgoingFailures	Object		[optional]
createdAt	Date		[optional]
updatedAt	Date		[optional]
attachments	[Object]		[optional]
sourceAdditionalInfo	Object		[optional]
fwdEmails	[Object]		[optional]
replyCcEmails	[Object]		[optional]
ticketCcEmails	[Object]		[optional]
frEscalated	Boolean		[optional]
spam	Boolean		[optional]
emailConfigId	Object		[optional]
groupId	Object		[optional]
priority	Number		[optional]
requesterId	Number		[optional]
responderId	Object		[optional]
companyId	Object		[optional]
status	Number		[optional]
subject	String		[optional]
associationType	Object		[optional]
productId	Object		[optional]
type	String		[optional]
dueBy	Date		[optional]
frDueBy	Date		[optional]
isEscalated	Boolean		[optional]
urgent	Boolean		[optional]
description	String		[optional]
descriptionText	String		[optional]
customFields	Object		[optional]
tags	[Object]		[optional]
nrDueBy	Object		[optional]
nrEscalated	Boolean		[optional]
internalAgentId	Object		[optional]
internalGroupId	Object		[optional]
watcherIds	[Number]		[optional]
associatedTicketsList	[Number]		[optional]
requester	Requester		[optional]
conversations	[Conversation]		[optional]
company	Company		[optional]
stats	Stats		[optional]
slaPolicy	SlaPolicy		[optional]
deleted	Boolean		[optional]

Enum: TypeEnum

• Question (value: "Question")

• Incident (value: "Incident")

• Problem (value: "Problem")

• Feature Request (value: "Feature Request")