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  • TicketsQuery

Index

Properties

email?: string

Query param to filter out tickets requester's email id.

filter?: string

Pre-defined filters

Pre-defined filters. The filters available are [new_and_my_open, watching, spam, deleted].

include?: string

Query param to include certain fields in response. E.g. '?include=stats' Will return the ticket’s closed_at, resolved_at and first_responded_at time. '?include=requester' Will return the requester's email, id, mobile, name, and phone.

order_type?: string

Query param to sort the list of tickets. Supported values - 'asc' and 'desc'. Default is 'desc'

requester_id?: number[]

Query param to filter out tickets created by a particular requester.

updated_since?: string

Query param to filter out tickets based on updated time. E.g. '?updated_since=2015-01-19T02:00:00Z'.

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