Include placeholders for app deployment

On the Freshsales Classic UI, an app can be rendered in multiple locations (pages). When you configure the app manifest, in manifest.json > manifest.json > product.freshsales.location.<placeholder-name>, you can specify the placeholder on a page where the app is eventually rendered.

Notes:
  • You can specify multiple placeholders in manifest.json > location.
  • Freshsales Classic apps are supported only as web apps (and not as mobile apps).

This section provides information on all locations (and the placeholders in these locations) where an app can be rendered.

full_page_app

The app icon is displayed on the left navigation pane and when clicked, the app page occupies the entire viewport.

Image of full page app in Freshsales ClassicApp rendered at full_page_app placeholder

Lead details page

lead_entity_menu

The app is displayed in the Integration section on the Lead details page.

Image of app in deal details pageApp rendered at lead_entity_menu placeholder in the Lead details page

Contact details page

contact_entity_menu

The app is displayed in the Integration section on the Contact details page.

Image of app in left nav pane of contact windowApp rendered at contact_entity_menu placeholder in the Contact details page

Deal details page

deal_entity_menu

The app is displayed in the Integration section on the Deal details page.

Image of app rendered at deal_entity_menu placeholderApp rendered at deal_entity_menu placeholder in the Deal details page

Sales account details page

sales_account_entity_menu

The app is displayed in the Integration section on the Account details page.

Image of app in Sales account details pageApp rendered at sales_account_entity_menu placeholder in the Sales account details page

CTI

left_nav_cti

The app runs in the background and the app icon is displayed at the bottom-left corner. This location is allocated for an app that uses the Computer Telephony Integration (CTI) technology.

Image of app rendered at left_nav_cti placeholderApp rendered at left_nav_cti placeholder

Chat

left_nav_chat

The app runs in the background and the app icon is displayed at the bottom-left corner. This placeholder supports messaging apps only.

Image of app in account details sectionApp rendered at left_nav_chat placeholder