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The Freshworks Developer platform is your gateway to tailoring Freshworks products to match your unique business workflows seamlessly. Empowered by the Freshworks Development Kit (FDK), app developers create solutions that extend the capabilities of Freshworks' offerings. These apps, showcased in the Freshworks Marketplace, revolutionize how organizations integrate, customize, and automate their operations.
To understand more lets understand following concepts
- The Freshworks Developer platform and Freshworks customer
- The FDK, app developers, and apps
- The Freshworks Marketplace
- The App Ecosystem
The Freshworks Developer platform and Freshworks customer
Our developer platform enables organizations to seamlessly customize their Freshworks product and integrate it with their overall business workflow. Most integration, customization, and automation needs of an organization that uses a Freshworks product are met through the developer platform features.
The FDK, app developers, and apps
The developer platform offers the FDK - a Software Development Kit that enables developers to build apps. Apps extend the capabilities of a Freshworks’ product. Apps leverage the developer platform features and solve any integration, customization, or automation challenge.
The Freshworks Marketplace
The apps that developers build are published to the Marketplace. Organizations experience the developer platform through the Freshworks Marketplace, when they choose appropriate apps, install, and use them.
The App Ecosystem
The app ecosystemJoin us on this transformative journey of innovation and customization, as we delve into the world of Freshworks app development.