What we’ll learn today

  1. Building a Freshworks App from scratch
  2. OAuth 2.0 on Freshworks developer platform

What we’ll need

  1. A Freshservice trial account
  2. A modern web browser like Google Chrome, Firefox, Edge, or Safari.
  3. Ensure Freshworks CLI is installed with the version of 9.1.0 or above.
  4. A text editor
  5. Basic knowledge of HTML, CSS, JavaScript, CLI, and Browser DevTools
  6. The Sample Code (See Get Set-Up)

What we’ll build

You will build an app that runs in a Freshservice instance. When someone creates an issue in the specified GitHub, The app will fetch relevant information from that GitHub repository and display it.

Prerequisite Knowledge

  1. How users use Freshservice
  2. Read the Getting Started guide
  3. Know the App lifecycle