Agentic Developer Toolkit
Ship Freshworks apps faster and smarter
Accelerate app development on the Freshworks platform with Freshworks Developer Tools. Set up your environment, generate code, migrate apps, review, and publish — all directly from your IDE. Go from app idea to production-ready custom app in minutes using the AI tools you already work with
Instant Workspace Setup
Install and manage FDK and Node.js versions with automated setup, upgrades, and troubleshooting
Use Case to Code
Turn prompts into production-ready Freshworks apps with automated fixes and platform-aware code generation
Agent Studio Integration
Build apps for Agent Studio to power intelligent agents and workflow automation
Managed Publish Workflow
Review, package, and publish apps with MCP-powered workflows and built-in quality checks
Key Agent Skills for Developers
The Setup Skill
fw-setup is a curated skill for installing and managing FDK and Node.js versions. It sets up your development environment, troubleshoots issues, and manages dependencies using workflows without manual setup or fixes.
The App Development Skill
fw-app-dev builds Platform 3.0 compliant apps end-to-end with built-in Freshworks platform features and proper app structure. It generates manifest and constructs request templates, implements OAuth, builds serverless apps, integrates Crayons UI as required, and auto-fixes validation issues during build. It also supports migration from Platform 2.x, quick validation checks, and development best practices.

AI Actions App Skill
fw-ai-actions-app complements fw-app-dev by focusing on Agent Studio AI Actions for Platform 3.0. It guides actions.json, and its serverless handlers, flat request parameters, request templates, manifest and OAuth configuration, and validation workflows with integration guardrails. It does not install FDK or Node, and it does not replace full UI app scaffolding—pair it with fw-setup and fw-app-dev for environment setup and complete app builds.
The Review Skill
fw-review performs structured app audits for platform compliance, validation issues, security-oriented checks, and development best practices. It identifies potential issues early and surfaces actionable recommendations before publishing

The Publish Skill
fw-publish handles app packaging, uploads, version updates, app listing, and submissions using workflows powered by the Developer MCP Server. It streamlines release workflows directly from your IDE.

Resources
Got more questions?
Refer to FAQsNew to the Freshworks ecosystem?
Learn more