Platform changelog, developer blog, and announcements — everything happening on the Freshworks Developer Platform.
15 min readA Platform 3.0 sample app that greets the logged-in agent in the ticket sidebar on Freshdesk and Freshservice using Data, Request, and Interface Methods.
30 min readA React Meta sample app for pinning colored sticky notes to tickets with Entity Storage, plus a full-page Agent Huddle board to manage them.
35 min readA React Meta sample app demonstrating conditional ticket field visibility with Interface and Data Methods, synced between ticket background and sidebar.
45 min readA multi-OAuth reference app consolidating BigCommerce e-commerce data and PayPal payment history into the Freshdesk ticket sidebar.
20 min readA reference app mapping all 32 supported app placeholders to minimal HTML shells across Freshdesk, Freshservice, Freshcaller, and common modules.
