Welcome to the Freshworks Marketplace, where innovation meets opportunity. As a developer, you have the chance to create impactful apps that integrate seamlessly with Freshworks products, offering enhanced functionalities and improved user experiences. Our marketplace connects your solutions with a global audience, providing immense growth potential for your app and your brand.

Purpose of the Guide

The primary aim of this guide is to help you navigate the app submission and publishing process on the Freshworks Marketplace. Whether you're a seasoned developer or new to the platform, this guide offers comprehensive instructions, best practices, and insights to ensure your app meets all requirements and standards. By following this guide, you can avoid common pitfalls, streamline your submission process, and increase the likelihood of your app getting approved and successfully published.

Overview of the Publishing Process

Publishing an app on the Freshworks Marketplace involves several key steps, each critical to ensuring your app's success and adherence to our standards. Here's a high-level overview of the process:

  1. Pre-Submission Preparation
  2. App Validation
  3. App Code Guidelines
  4. App Content Guidelines
  5. Submission Process
  6. Review Process
    1. Common Reasons for Rejection
    2. Post-Approval Steps
  7. Best Practices for a Successful Listing
  8. Troubleshooting and Support