Get Set Up

Get the sample code ready

git clone

Alternatively, download the Zip file.


  1. Open the cloned repository in the code editor with the ‘start’ branch.
  2. Open Terminal/Command Prompt and run > fdk run
  3. You should notice CLI starts a simulated server at http://*:10001/
  4. Login to Freshdesk trial account and pay attention to four placeholders after appending ?dev=true at every page. You should see an app icon available to activate the app.
  5. View the app in the Ticket Sidebar