An app built for this module can access the corresponding product resources, through the following API end-points:
- POST /api/v2/tickets
- POST /api/v2/tickets/outbound_email
- GET /api/v2/tickets/[id]
- GET /api/v2/tickets/[id]/associated_tickets
- GET /api/v2/tickets
- GET /api/v2/search/tickets?query=[query]
- PUT /api/v2/tickets/[id]
- POST /api/v2/tickets/bulk_update
- POST /api/v2/tickets/[id]/forward
- PUT /api/v2/tickets/merge
- GET /api/v2/tickets/[id]/watchers
- POST /api/v2/tickets/[id]/watch
- PUT /api/v2/tickets/[id]/unwatch
- PUT /api/v2/tickets/bulk_watch
- PUT /api/v2/tickets/bulk_unwatch
- DELETE /api/v2/tickets/[id]
- POST /api/v2/tickets/bulk_delete
- DELETE /api/v2/attachments/[id]
- PUT /api/v2/tickets/[id]/restore
- GET /api/v2/ticket_fields
- GET /api/v2/tickets/[id]/conversations
- GET /api/v2/tickets/[id]/time_entries
- GET /api/v2/tickets/[ticket_id]/satisfaction_ratings
- GET /api/v2/tickets/[id]/summary
- PUT /api/v2/tickets[id]/summary
- DELETE /api/v2/tickets[id]/summary
- GET /api/v2/tickets/archived/[id]
- DELETE /api/v2/tickets/archived/[id]
- GET /api/v2/tickets/archived/[id]/conversations
- POST /api/v2/tickets/[id]/accesses
- PATCH /api/v2/tickets/[id]/accesses
- GET /api/v2/tickets/[id]/accesses
- DELETE /api/v2/tickets/[id]/accesses
- GET /api/v2/admin/ticket_fields
- POST /api/v2/admin/ticket_fields
- GET /api/v2/admin/ticket_fields/[id]
- PUT /api/v2/admin/ticket_fields/[id]
- DELETE /api/v2/admin/ticket_fields/[id]
- GET /api/v2/admin/ticket_fields/[id]/sections
- POST /api/v2/admin/ticket_fields/[id]/sections
- GET /api/v2/admin/ticket_fields/[id]/sections/[section_id]
- PUT /api/v2/admin/ticket_fields/[id]/sections/[section_id]
- DELETE /api/v2/admin/ticket_fields/[id]/sections/[section_id]
- GET /api/v2/ticket-forms
- POST /api/v2/ticket-forms
- GET /api/v2/ticket-forms/[id]
- PUT /api/v2/ticket-forms/[id]
- DELETE /api/v2/ticket-forms/[id]
- CLONE /api/v2/ticket-forms/[id]
- GET /api/v2/ticket-forms/[form-id]/fields/[field-id]
- POST /api/v2/ticket-forms/[form-id]/fields/[field-id]
- DELETE /api/v2/ticket-forms/[form-id]/fields/[field-id]
- POST /api/v2/tickets/[id]/reply
- POST /api/v2/tickets/[ticket_id]/notes
- PUT /api/v2/conversations/[id]
- DELETE /api/v2/conversations/[id]
- POST /api/v2/tickets/[id]/reply_to_forward
- POST /api/v2/canned_responses
- GET /api/v2/canned_responses/[id]
- PUT api/v2/canned_responses/[id]
- POST /api/v2/canned_responses/bulk
- POST /api/v2/canned_response_folder
- PUT /api/v2/canned_response_folder/[id]
- GET /canned_response_folders
- GET /canned_response_folders/[id]
- GET /canned_response_folders/[id]/responses
- POST /api/v2/tickets/[ticket_id]/time_entries
- GET /api/v2/time_entries
- PUT /api/v2/time_entries/[id]
- PUT /api/v2/time_entries/[time_entry_id]/toggle_timer
- DELETE /api/v2/time_entries/[id]