Prerequisites

To begin the exciting journey of building apps via the Gen AI powered Freddy Copilot for Developer, you need to have following essentials available with you.

Platform essentials

To kick things off, you would first need to perform a series of operations as listed below

  1. Dev Signup: Your journey begins with the creation of a personalized Developer Account.

  2. Trial Enrollment: Within your Developer Account, you're invited to enroll in a free trial account, offering access to a Freshworks product of your preference. Immerse yourself in exploration, experimentation, and direct interaction with our premium offerings. You can sign up for more than one product and manage them all from single developer account.

  3. Freshworks CLI: Equip yourself with the quintessential tool - the Freshworks CLI, affectionately recognized as FDK. It helps you build Freshworks applications within a local environment.

  4. Visual Studio Code: Equip yourself with latest version of Visual Studio Code

If you don't have these platform essentials follow our setup guide shown below.

Freshworks App Development Setup

Note:

Skip this step if you already have

  1. An active Freshworks Developer Account
  2. An active Freshworks Product Account such as Freshdesk, Freshservice or other
  3. Node v18.13.0 or higher
  4. FDK 9.0.0 or higher
Freshworks App Development Setup Guide
A Comprehensive Setup Guide for building Freshworks App Development Throughout this guide, you'll learn how to install essential tools like Node.js and Freshworks CLI (FDK). You'll also learn how to create your Freshworks developer account, product account, and other essentials

Visual Studio Code Setup

Note:

Skip this step if you already have Visual Studio Code 1.74.1 or higher installed.

  1. Download Visual Studio Code installer from here as per your workspace environment.
  2. Follow the installation steps as per your workspace environment
    1. For MacOS
    2. For Windows
    3. For Linux